To facilitate the resolution of issues related to container transactions, we are providing the following phone numbers that will connect you directly to the appropriate channels for on-terminal assistance.
NIT Gate:
- (757) 440-7073
NIT Yard:
- (757) 317-4122 (Exception’s Checker)
- (757) 317-4123 (Exception’s Checker)
VIG Gate:
- (757) 686-6137
VIG Yard:
- (757) 686-6120 (Exception’s Checker)
PCY/PPCY/RSA:
- (757) 292-4310
Please note:
For off-terminal inquiries, the existing phone numbers for Customer Service, Motor Carrier Experience/Reservations, and HRCP II teams remain unchanged.
For those numbers, please visit: Contact Us (click the link).